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In-App Flows/iOS/Shopee/Help center

APP

Shopee

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Account & security Account settings Ad detail Add ShopeeFood shortcut Adding a background Adding a baggage Adding a beautify filter Adding a blocked keyword Adding a brand Adding a category (Shopee seller)Adding a cinema to favorite Adding a collection point Adding a contact detail Adding a contact to favorite Adding a cover (live streaming)Adding a credit card Adding a custom background Adding a custom daily budget Adding a custom sticker Adding a custom tip Adding a daily budget Adding a fastening type Adding a hashtag Adding a location Adding a moderator Adding a music Adding a nationality Adding a new address Adding a new brand name Adding a new category Adding a new username Adding a note Adding a passenger detail Adding a passenger details (flight)Adding a pause Adding a product Adding a product (Shopee seller)Adding a product to cart Adding a recipient address Adding a restaurant to favorites Adding a self-fill option Adding a shipping fee Adding a snack Adding a sticker Adding a subscription Adding a text Adding a variation Adding a video background Adding a voice effect Adding an effect Adding an option Adding package details Adding products (live streaming)Adding products with URL Adding province, city, district, postal code Adding recipient details Adding to cart Adding to cart (group order)Adding to cart (shopping cart)Adding to collection Addresses Adjusting a segment All attributes All brands All categories Amount to pay Analytic Announcement Apple Hub Applying a voucher Applying vouchers Article Asset detail (gold saving)Auction Auction ranking list Auction record Available promo Bank accounts/cards Bank transfer Bill detail Bills Blocked users Blocking a user Book a hotel Book a service Book a taxi Brand detail Brand memberships Budget-friendly checkout Buy a menu Buy a product (chat)Buy detail Calculating an investment return Calculating monthly loan repayment (cash loan)Calculating monthly loan repayment (SPayLater Limit Xtra)Calling a driver Calling with customer service Canceling a request Canceling an order Canceling subscription Cart Cash loan Categories Categories (shop)Category detail (Shopee Mall)Category detail (Shopee Supermarket)Changing a cover Changing a departure station Changing a duration Changing a live quality Changing a payment method Changing a video speed Changing app language Changing courier options Changing delivery address Changing password Changing product image ratio Changing shipping option Changing transaction purpose Changing video speed Chat Chatting with a driver (purchases)Chatting with a driver (ShopeeFood)Chatting with a shop Chatting with Shila AI Chatting with Shopee Check account activity Checking a postpaid phone bill Checking Shopee Meter score Checking title loan amount Choosing a reminder date Claiming a voucher Claiming a voucher (ShopeeFood)Claiming daily coin reward Coin reward Commenting a live Commenting on a video Copying a video link Course Create a duet video Create a OneClip Create a stitch video Creating a collection Creating a gold saving account Creating a group order Creating a new chat Creating a product set Creating a promotion Creating a video ads Creating account Creator center Creator leaderboard Credit detail Cutting a video Daily deals Dashboard Data plan information Deleting a credit/debit card Deleting a group order Deleting a keyword Deleting a link Deleting a product Deleting a saved bank account Deleting a sticker Deleting a video draft Deleting an account Deleting an item Deleting search history Deliver packages Delivery insurance Digital products Downloading a video Downloading an invoice Downloading images Drafts Drawing on an image Earning detail Edit payment sequence Editing a category Editing a recipient detail Editing profile Education Education (insurance)Electricity Enabling a shipping channel Enabling flashlight Enabling PiP mode Enabling send as dropshipper Ending a call Ending a live Enquiries Enquiry detail Events & attractions Favoriting a product Featured fund list Filtering bills Filtering funds Filtering hotels Filtering products Filtering ratings (shop)Filtering restaurants Filtering trains Filtering transactions Filtering vouchers Finance Flash Sale Flash Sale (Products)Flight detail Flight information Following Following a shop Following a user Following hashtag Fund detail Fund market Gallery Get extra coins Getting an extra token Gift history Gifts Giving feedback Giving feedback (AI)Giving feedback (help center)Giving response feedback Gold saving Help center History (coin reward)Holding Holding detail Home Home (fund market)Home (insurance)Home (ShopeeFood)Home (ShopeePay)Home services Hotel Hotel detail Insights Insights & activities Installment Instant shopping Insurance Investment resource Joining a group order Joining a membership Know your score Leaving a message Liked menu Likes Liking a comment Liking a review Liking a video Link to Seabank Linked account & purchases Linking an Apple ID Linking to a social media account Live Live & Video Live (creator center)Live event management Live health Live products Live rank Logging in Logging out Manage login device Map view Market Marking a message as unread Me Me (ShopeeFood)Me (ShopeePay)Membership Membership tiers Mentioning a friend Menu detail Merchant review Movie detail Movies Muting a message Muting promotions My policies My QR code My rating My ShopeeFood Deals Nearby Nearby ShopeePay Notifications Onboarding Opening a gift Opting out a delivery insurance Order detail (completed)Order detail (digital products, completed)Order detail (ShopeeFood Deals)Order detail (ShopeeFood Order)Order detail (to pay)Order detail (to receive)Order detail (to ship)Orders (digital products)Orders (ShopeeFood)Other brands Pausing a video Pinning a comment Placing an order Placing an order (delivery)Plan detail Points history Policy detail Posting a video Preview Preview (green screen)Product detail Product detail (Events & attractions)Product detail (insurance)Product detail (video)Product image Products Products (shop)Profile (creator)Promo (ShopeeFood)Promotion Promotion & activity Promotion detail (live streaming)Promotion detail (product)Prospectus Purchase a ticket (CGV movies)Purchase a ticket (Events & attractions)Purchase tickets (flight)Purchase tickets (train)Purchases Purchasing a gold Purchasing a voucher Purchasing a voucher (ShopeeFood Deals)Purchasing an insurance Purchasing an investment Purchasing seller coins Purchasing video ads credit Rating an enquiry Rating an order Rating an order (ShopeeFood)Ratings Ratings (ShopeeFood)Receiving an order Recording a voiceover Redeem a voucher Redeem gifts Redeem locations Redeeming a voucher Refund/cancellation detail Refunding an order Registering as a Shopee seller Registering for Shopee Affiliate Removing a voucher Removing a voucher (live streaming)Removing an address Removing an item Reordering products Replay & clip history Replying to a comment Replying to a user Reporting a live Reporting a rating Reporting a review Requesting a cash loan (Shopee seller)Requesting a return/refund Requesting an amount of money Restaurant information Restaurant menu Review ratings Room detail Routine investment Saved address Saved restaurants Saving an address Saving to preset Scanning a card Scanning a card (credit card)Scheduling a live event Scheduling a publish time Scheduling a routine investment Scheduling an order Score history Searching a brand Searching a dish Searching a music Searching bus & shuttle Searching digital products Searching flights Searching hotels Searching institute Searching questions Searching Shopee Searching Shopee (audio input)Searching Shopee (image input)Searching ShopeeFood Searching trains Searching vouchers Selecting a bank to transfer Selecting a carriage Selecting a city Selecting a menu category Selecting a nationality Selecting a pick-up point Selecting a product Selecting a reason Selecting a risk profile Selecting a seat Selecting dates Selling holdings Sending a gift card Sending a photo Sending products Setting a manual cut Setting a safe frame Setting a variation info in batch Setting up reward coins Setting up ShopeePay Share Shopee Meter Shipping fee information Shipping information (delivered)Shipping information (to receive)Shipping information (to ship)Shipping settings Shop Shop detail Shop information Shop rating Shopee campaigns Shopee games Shopee games information Shopee Mall Shopee member Shopee member progress Shopee Meter Shopee partner location Shopee Premium Shopee Supermarket Shopee video ads ShopeeFood ShopeeFood Deals ShopeePay giveaway ShopeePay top up Shopping cart Shopping guarantee Showing a product Showing a voucher Sign up history Signing up for a delivery insurance Sorting products Sorting trains Sound SPayLater SPayLater level SPayLater Limit Xtra SPayLater Limit Xtra (SPayLater)SPayLater settings Specification Starting a live stream Starting a lucky rain Starting a polling Starting an auction Stopping a lucky rain Stopping a promotion Streaming task Subscribe to ShopeeVIP Super Brand Day Supported international QR codes Switching to affiliates view Switching to clean mode Switching to map view Switching to map view (hotel)Switching to pickup Template Terminating a plan Tier benefits Top products Top up a data plan Top up a phone credit Top up an electronic money Top up list Top up with bank transfer Top up with Shopee partner Topping up with a debit card Tracking driver location Transaction Transaction detail Transaction detail (holding)Transaction detail (SPayLater)Transaction history Transaction history (gold saving)Transaction history (Shopee video ads)Transaction rules Transfer Transfer to a virtual account Transferring money (QR code)Transferring money (upload QR code)Transferring money to a bank account Transferring money to ShopeePay Trending Trimmer Trimming a music Trip information (bus & shuttle)Trip information (train)Turning off a safe frame Turning on a reminder (Flash Sale)Turning on a reminder (live event)Turning on a stream notification Turning on auto-reply in chat Turning on push notifications Unliking a product Updating a review Updating passengers Upgrading to ShopeePay Plus Upload quality Uploading a profile picture Use a template User profile Using a voucher Verifying a phone number Verifying Bibit account Video Video (creator center)Video health View products Viewer & buyer profile Violation detail Voucher & deals Voucher detail Voucher detail (ShopeeFood Deals)Voucher history Voucher T&Cs Vouchers Vouchers (Nearby ShopeePay)Vouchers (Shopee Meter)Vouchers (ShopeeVIP)Weekly inspiration Weekly report

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Help center

Archived Dec 8, 2025

Shopee Screen screen in the Help center flow — 1ScreenFree

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